For SG that has the status of "Approved," you have the option sell your SocialGood by either selecting “Sell to the market” or “Sell to us with a guaranteed value” in the “Sell SG” menu and then going through all of the specified procedures. Some special offers or campaign tokens may not be able to be sold using the guaranteed value.
・If "Sell to the market" is selected and you finish all of the procedures, then you can transfer your SG to your account on an affiliated cryptocurrency exchange.
・If "Sell to us with guaranteed value" is selected and you finish all of the procedures, we will purchase your SG at a price guaranteed by us, transfer it to your account on the affiliated cryptocurrency exchange in the specified USD price.
To use the "Sell SG" function, you need to open an account on a partner exchange.
As of September 4, 2020, the following exchanges are affiliated with the SocialGood App.
When using the "Sell SG" feature, to "Sell to the market" or to "Sell to us with a guaranteed value," please complete the following procedures:
1. Open the "Sell SG" menu from the SocialGood App, select the "Sell to the market" or "Sell to us with a guaranteed value" button and enter the amount you want to sell in legal currency that has been specified into the [Selling Amount] area.
2. You will be taken to the exchange selection screen. Please select the exchange at which you have an account with.
3. You will be taken to the Sign-in screen of the linked exchange. Next, please fill in the authentication information requested (such as your ID, Password, and 2FA information etc.) for the exchange at which you have an account with.
4. When the input is completed normally, the final confirmation screen will be displayed. If you'd like to continue then please select whether you'd like to "Transfer SG Now" (to "Sell to the market") or if you'd like to "Sell SG To Us Now" (to sell to us with a guaranteed value).
5. Now, you have started the "Sell SG" process. Please go to the exchange you are using to confirm that your SG has reached the exchange account you had specified successfully.
To see your history, view the "Menu" ⇒ "Market Value Sales History" or "Guaranteed Value Sales History"
*The SocialGood app provides this function by officially signing a contract with a partner exchange. In addition, the user login is performed on the server of the partner exchange, and personal information is not stored in the SocialGood App or in our server.
*In order to "Sell SG," it is necessary to specify an amount larger than the Minimum Selling Amount. For details, please check here (How much "Transferable SG" do I need in order to be able to transfer my SG?).
*Due to congestion on the Ethereum Network, it may take a long time to complete the "Sell SG" process or the "Sell SG" may fail. For details, please check here (I cannot complete my transfer, even though I have exceeded the required Transferable SG amount. Why is this?).
*In order to move SG or USDT or any other cryptoassets you have exchanged your cryptoassets for to a partner exchange or to another exchange or wallet, an authentification process such as a KYC ("Know Your Customer") is required to be performed on the partner exchange at which you have received your SG or USDT to. For more information, please contact the partner exchange that you plan to use.